Frequently Asked Questions
Everything you need to know about your Cloré Beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Processing times may vary during peak seasons or promotional events.
What is your return policy for beauty products?
We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Are your products cruelty-free and vegan?
Cloré Beauty is committed to ethical sourcing. Many of our products are 100% vegan and we never test on animals. Please check the individual product pages for specific certifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options like Afterpay and Klarna.
How can I track my shipment?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we currently ship to over 20 countries. International shipping rates and delivery times are calculated at checkout based on your specific location.